Customer Service

PageMaker 6.5 and above provides a routine for sending files to us. Under "Utilities", "Plug Ins", you will find "Save for Service Provider". Click on the button. If the report is OK, press print, and choose "to file". This will assemble all fonts and graphics needed for us to output your document. For more information, click the help button on that screen. We also accept Postscript and PDF files. Please contact us for more information before sending these files.

-If you do not use the PageMaker routine to prepare the file for us, we MUST HAVE ALL FONTS AND GRAPHICS used in your job. Even though it looks great on your screen and prints on your printer, if we don't have fonts and graphics, it won't print correctly on our equipment.

-DON'T COPY & PASTE pictures, clip art, logos, etc. They should be placed in your document using the "Place" command. This will create a "link" to the original graphic so our high resolution equipment can print correctly.

-When preparing your document using colors, if for example you want the job printed in black plus 1 color, don't send art or graphics in several colors. Doing so could add to your cost.

-Pictures or graphics taken from web pages are made to be viewed on the computer screen, not printed. If they don't look good on your printer, they won't print on ours either.

Please use "Save for Service Provider"

Click here to send a PageMaker file.